Inside archive you will find FCRemove utility. Select FortiClient as product and browse to the appropriate version (For example: FortiClient/Windows/v5.00/5.4/5.4.3/). Login to the Support Portal at and go to Download > Firmware Images. You should have valid support contract with Fortinet to be able to access removal tool. If you are network administrator, and unable to unregister FortiClient from FortiGate, EMS or manually you can use FCRemove utility placed in FortiClientTools > SupportUtils Uninstall Registered and password protected FortiClient:
After it you should be able to shut down client. Lock FortiClient with new password via lock icon on top right corner on a settings page - then unlock it. In this case please add following procedure: Unlocked client can be uninstalled as previously explained.įortiClient version 6.0.6-6.0.10 and 6.2.0-6.2.3 specific instructions:ĭue to internal issue FortiClient will not show shutdown option even after unlock.
If client show status registered, and do not provide option for disconnect - please contact your network administrator to deregister client.ĭisconnected client can be Unlocked - use unlock (lock icon on the left bottom corner), and unlock password if password protected (lock icon on top right corner on a settings page). To uninstall FortiClient it need to be disconnected from telemetry first (on Compliance and Telemetry tab - disconnect). How to deregister and unlock FortiClient: If option for Shut Down is greyed out, then your client is locked. Locked client will only show option for Change. Only not locked client can be shut down and will provide option for Uninstall in Programs and Features. Remove via Control Panel > All Control Panel Items > Programs and Features Shutdown from FortiTray - Right Click - Shutdown. If FortiClient was installed manually then the uninstall must also be manual.
Uninstall of FortiClient software should match with deployment method.
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